Lucy Caplan

Lucy Caplan is a counsellor with 17 years of experience supporting people facing a wide range of concerns. She helps with anxiety, depression, relationship problems, grief, addictions and eating and food-related issues, along with stress, parenting strain and workplace difficulties.

She trained as a counsellor in 2007 and is a BACP member. Lucy works in a straightforward, warm way. She focuses on the issues a person brings and aims to help them find workable steps forward.

Lucy describes her practice as integrative. That means she draws on different approaches to match what each person needs rather than using one fixed method. Sessions can be short-term, long-term or time-limited depending on the goals a person wants to set.

Her style is client-centred and solution-focused. Conversations are practical and down to earth. Clients can expect a non-judgemental space to talk through what is worrying them and to try out new ways of coping.

Lucy offers counselling by telephone and by video calls. These options are intended to fit around work, family life and other commitments. Prospective clients are encouraged to follow the booking steps and pick the session pattern that best suits their circumstances.

How her approaches work in online sessions

Client-Centred Therapy puts the person's concerns at the heart of the work. The counsellor listens closely, reflects what is said and helps the person make sense of their experience. This approach is useful for issues like relationship stress, grief and feeling stuck.

Cognitive Behavioural Therapy, or CBT, looks at thoughts, feelings and behaviours and how they interact. It helps people try small experiments to break patterns that maintain anxiety or low mood and is often used for anxiety, depression and stress.

Motivational Interviewing focuses on finding a person’s own reasons for change. It is commonly used when someone is thinking about behaviour change such as reducing substance use or changing eating habits.

Finding the right approach is part of the work. The therapist will talk with the person about their goals, preferences and life situation and agree together on which methods to try. This is a collaborative process that can change over time as needs evolve.

Lucy offers telephone and video call sessions, so people can fit counselling around family and work commitments. Please confirm the current session options before booking. Online sessions can make it easier to have shorter check-ins, avoid travel time and schedule appointments around a busy day.