Susan Pollard

Susan Pollard is a registered therapeutic counsellor with seven years' experience. She has worked in counselling since 2014 and focuses on helping people make practical changes in their lives. Susan uses a client-led style that aims to empower individuals to take the next step.

Her sessions are built around a partnership model. She treats each person as the expert on their own life and listens without judgement. The style is non-directive and grounded in empathy, with an emphasis on what is happening in the here and now.

Susan pays attention to how past events can be triggered by present situations. She helps people look at their belief systems and question whether long-held self-views still fit. That work often links to stress, anxiety, low self-esteem and relationship concerns.

She also supports people dealing with grief, trauma and addictions, as well as career problems and life changes. Additional concerns she addresses include body image, caregiver strain, isolation and multicultural issues.

Susan aims to create a calm space where people can think things through and choose their own path. She encourages small, realistic steps that match each person's goals and pace.

How her approaches fit with online therapy

Client-Centred Therapy focuses on listening, acceptance and supporting people to find their own solutions. It works well for feelings of low self-esteem, relationship worries and life changes because the counsellor follows the client's agenda and helps them make choices.

Mindfulness Therapy teaches gentle awareness of thoughts and feelings in the present moment. Simple mindfulness practices can help reduce stress and calm anxiety, and are often used alongside talking work to manage triggers and difficult emotions.

Finding the right approach is part of the work together. The counsellor will discuss goals, preferences and how each method might help. Decisions about techniques and pace are made collaboratively so the client feels comfortable with the plan.

Please confirm which online session formats are offered before booking, as the original biography does not specify them. Online therapy can make it easier to fit counselling into a busy life, save travel time and allow shorter check-in appointments when needed. It can also suit people who prefer talking without being in the same room, while the counsellor and client agree on how best to structure sessions to meet practical needs.